CLCJAWA Scorecard

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  • Overview
  • Mission Statement
    Vision Statement
    Values Statement
  • Financial
    Cash Balance
    Expenditures
    Departments
    Revenues
    Water Rates
  • Business Processes
    Administrative & Support Functions
    Water Consumption
    Water Quality
  • Customer
    Community Outreach & Public Relations
  • Human Capital
    Employee Development
    Employee Relations
    Employee Risk Management
    Sick Leave Usage
    Workforce Demographics
  • Common Questions

Business Processes


The Business Processes perspective of the Scorecard identifies key indicators that demonstrate how the Agency is providing its product and services in a manner to achieve the mission while earning the public's trust and confidence.

Key Performance Indicators

  • Administrative & Support Functions
    • Information Technology
    • Laboratory Services
    • Maintenance & Transmission
  • Water Consumption
    • Average Daily Demand
    • Peak Demand
    • Water Availability
    • Water Loss
  • Water Quality
    • Coliform Bacteria Results
    • Disinfection
    • Disinfection By-Products
    • Regulatory Violations
    • Turbidity
Central Lake County Joint Action Water Agency
200 Rockland Road, Lake Bluff, 60044

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